Before, During & After Your Residential Cleaning

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 At Maid 2 Cater LLC, we are committed to delivering exceptional results and a stress-free experience. By following these simple before and after steps, we can work more efficiently and give your home the detailed, high-quality clean it deserves. 

Before we arrive, we’ll review your cleaning plan ahead of time, so everyone is on the same page, and your home gets exactly the service you expect.

If you won’t be home during the cleaning, you can provide us with entry instructions such as a key, lockbox code, or a trusted contact. If you prefer not to leave access, please make sure someone is available at the scheduled time.

If something comes up and you need to reschedule or cancel, please let us know as soon as possible. We ask for at least 24–72 hours’ notice when possible. Short-notice changes may result in a small fee to cover our scheduling and travel.

To help Maid 2 Cater provide the best possible service, please review the following before your scheduled cleaning:

• Secure pets in a safe and comfortable area during your scheduled service to ensure the safety of both your pets and our team.
• If linen changes are requested, please place clean sheets on each bed prior to our arrival.
• A deposit is required to secure your booking. Any remaining balance is due at the completion of service unless otherwise agreed upon in advance.

While it’s helpful to declutter, there is no need to clean beforehand—that’s what we’re here for! Our team is trained to handle the cleaning so you can relax and enjoy a fresh, clean space.

 Our team is made up of reliable and professional cleaners dedicated to delivering high-quality service. We arrive fully equipped with professional-grade cleaning products and equipment.

• If you are home during the service, we will work around you while completing the cleaning.
• If you are not home, our team will complete all agreed-upon services during your scheduled time.
• Cleaning times may vary depending on the size and condition of the space. Some homes may require additional time to achieve the best results.

Our goal is to provide a thorough, detailed clean with care and attention to every space.

 At Maid 2 Cater, we are committed to delivering high-quality results and ensuring your satisfaction. Please review the following after your service:

• A final walkthrough may be completed to ensure all agreed-upon areas have been cleaned to our standards.
• If you are not present during the cleaning, please inspect the space within 24 hours and notify us of any concerns.
• Any issues must be reported within 24 hours so we can address them promptly. Requests made after this time may not be eligible for corrections.
• For quality and safety reasons, we do not move heavy furniture or items unless previously agreed upon. Areas blocked by furniture or excessive clutter may not be cleaned.
• Our services are based on the condition of the home at the time of arrival. Results may vary depending on buildup, staining, or wear and tear.
• We guarantee our work and will make reasonable efforts to correct any missed areas reported within the proper timeframe.